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Privacy Policy

Disclaimer: Our third party processing partners (Printful/PayPal) have specific Privacy Policies which you can view on their websites.

 

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1. Introduction

Welcome to British Avgeek ("we", "us", "our"). We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and share information about you when you visit britishavgeek.com and purchase our physical or digital products. It also informs you of your privacy rights and how the law protects you.

For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the Data Controller is British Avgeek

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2. The Data We Collect

We collect several types of information to fulfill your orders and improve our service:

  • Identity Data: First name, last name, and username.

  • Contact Data: Billing address, delivery address, email address, and telephone number.

  • Financial Data: We do not store your full payment card details. Payment transactions are processed by third-party secure payment processors (e.g., PayPal, Stripe, Apple Pay). We only receive confirmation that payment was successful.

  • Transaction Data: Details about products you have purchased, dates, and order status.

  • Technical Data: IP address, browser type, time zone setting, and location (used specifically for tax calculation and digital product delivery security).

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3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

  1. Performance of Contract: To process and deliver your order (both physical and digital).

  2. Legitimate Interests: To run our business, prevent fraud, and keep our records updated.

  3. Legal Obligation: To comply with tax laws (e.g., HMRC record-keeping).

Specific Uses:

  • Fulfilling Orders: Passing your name and shipping address to our third-party manufacturing partners and couriers.

  • Digital Delivery: Sending you secure download links for digital products.

  • Customer Support: Responding to your inquiries regarding returns or technical issues.

  • Taxes: Calculating the correct VAT/Sales Tax based on your location.

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4. Sharing Your Personal Data

Because we use a "print-on-demand" model, we must share your data with specific third parties to fulfill your contract. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We share your data with:

  • Fulfillment Partners: (e.g., Printful, Printify, Gelato). They receive your order details and shipping address to manufacture and ship your physical items.

  • Delivery Couriers: (e.g., Royal Mail, USPS, DHL) to deliver the goods.

  • Payment Processors: To securely handle your payment.

  • Professional Advisers: Accountants, lawyers, or insurers, if necessary.

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5. International Data Transfers

We are based in the UK. However, our third-party fulfillment partners and many of our customers are located globally (including the EU, USA, and Australia).

By placing an order, you acknowledge that your personal data (specifically your name and shipping address) may be transferred outside the UK to:

  • The United States or other countries where our manufacturing partners operate.

Our Safeguards: Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • The country has been deemed to provide an adequate level of protection by the UK Government (e.g., the EU or "Data Bridge" agreements).

  • Where we use providers in the US, we may rely on specific contracts (Standard Contractual Clauses or IDTA) approved for use in the UK which give personal data the same protection it has in the UK.

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6. Digital Products and Security

When you download a digital product, we may log your IP address and the time of download. This is done to:

  • Prevent fraud and unauthorized sharing of download links.

  • Prove delivery of the digital content (which affects your right to refund).

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7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Tax Purposes: By law (HMRC), we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for 6 years after they cease being customers.

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8. Your Legal Rights

Under the UK GDPR, you have rights regarding your personal data, including the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data (where there is no good reason for us continuing to process it).

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request the transfer of your personal data to you or a third party.

To exercise any of these rights, please contact us at britishavgeek1@gmail.com.

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9. Cookies

Our website uses cookies to keep track of your shopping cart contents and to remember you when you return to our site. You can set your browser to refuse all or some browser cookies, but if you disable or refuse cookies, some parts of this website (especially the checkout) may become inaccessible or not function properly.

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10. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us:

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